FAQ
Alvic Usa, LLCAddress: 6175 NW 153RD St Miami Lakes, FL, 33014-2435 United States
Email: [email protected]
General Questions
Q: What is Alvic Usa, LLC?
A: Alvic Usa, LLC is a leading provider of high-quality products designed to enhance your everyday life. we focus on delivering exceptional value and superior craftsmanship. Our commitment to excellence ensures that every product we offer meets the highest standards of quality and performance.
Q: How can I contact?
A: You can reach us through our contact form, or by emailing us at our email or our phone number.
Products and Services
Q: What products do you offer?
A: We offer a range of products. For a full list of products, please visit our Shop.
Q: Do you offer custom solutions?
A: Yes, we offer custom solutions tailored to your specific needs. Please contact us to discuss your requirements and get a personalized quote.
Q: How do I place an order?
A: You can place an order through our website by visiting order page. Alternatively, you can contact us directly to place an order.
Shipping and Returns
Q: What shipping options are available?
A: We offer several shipping options including [list shipping options]. Shipping costs and delivery times vary based on your location and the option selected.
Q: What is your return policy?
A: We accept returns within 5 days of purchase. The item must be in its original condition. Please visit our policy page for more details on how to return an item.
Q: How do I track my order?
A: Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on tracking website.
Account and Billing
Q: How can I create an account?
A: To create an account, click on the “Sign Up” button located at the top right corner of our website. Follow the prompts to enter your information and set up your account.
Q: I forgot my password. What should I do?
A: If you forgot your password, click on the “Forgot Password” link on the login page. Follow the instructions to reset your password.
Q: What payment methods do you accept?
A: We accept various payment methods. All transactions are processed securely.
Technical Support
Q: I’m having trouble with your website. What should I do?
A: If you encounter any issues with our website, please try clearing your browser cache or using a different browser. If the problem persists, contact our support team at our email.
Q: How can I report a bug or technical issue?
A: To report a bug or technical issue, please email us at our email with a detailed description of the problem. Our technical team will investigate and get back to you as soon as possible.