Privacy Policy

Alvic Usa, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
– Name, address, email address, phone number
– Billing information
– Property details relevant to plumbing services

b. Non-Personal Information:
– Browser type and version
– Operating system
– IP address
– Website usage data

2. How We Collect Information

We collect information when you:
– Schedule a service
– Contact us via phone, email, or our website
– Use our website
– Provide feedback or complete a survey

3. How We Use Your Information

We use your information to:
– Provide and improve our services
– Communicate with you about services and appointments
– Process payments
– Send promotional offers (with your consent)
– Analyze and improve our website and services
– Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:
– Service providers who assist in our business operations
– Legal and regulatory authorities, when required by law
– Business partners, with your consent

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:
– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Opt-out of marketing communications

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Alvic Usa, LLC
Address: 6175 NW 153RD St Miami Lakes, FL, 33014-2435 United States
Email: [email protected]

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.

12. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States.